Knowledge management (KM) is the process of creating, sharing, using and managing the knowledge and information of an organization. It refers to a multidisciplinary approach to achieve organizational objectives by making the best use of knowledge.
- Knowledge management (KM) is the process of identifying, organizing, storing and disseminating information within an organization. When knowledge is not easily accessible within a project, it can be cost valuable time in seeking out relevant information.
- A knowledge management system (KMS) harnesses the collective knowledge of the project, leading to better operational efficiencies. These systems are supported by the use of a knowledge base. They are usually critical to successful knowledge management, providing a centralized place to store project information and access it readily.
Knowledge Storage: Document management systems act as a centralized storage system for digital documents, such as PDFs, images, and word processing files. These systems enhance employee workflows by enabling easy retrieval of documents, such as lessons learned.
Knowledge Sharing: MIS, M & E, or digital storage can be a popular knowledge management tool given its ease of use. They make it easy to upload and edit information
Knowledge management tools: Data warehouses aggregate data from different sources into a single, central, consistent data store to support data analysis.
Benefits of KM
- Identification of skill gaps for staff
- Make better informed decisions for management team
- Maintains project knowledge
- Increased collaboration and communication
- Data Security